How do I return an item?
Please contact customer service for more information on returning an item. Thank you.
We only except returns less than 30 days from ship date with an RMA# issued by us.
We charge a 15% re-stock fee on returns if you received the product you purchased.
If you purchased the wrong product we will waive the re-stock fee if you re-purchase the correct product.
If we ship the incorrect product, we will issue a return shipping label and exchange or refund full amount of product.
Product must be returned unused and in new condition to:
Long Supply Inc.We only credit shipping cost if we shipped the wrong product.
361 Cleveland Avenue
Aurora, IL 60506
If your product arrives damaged please contact us. If possible, please provide pictures to help settle the claim process faster. Generally, replacements will be sent out immediately, you will be informed if otherwise. On occasion, FedEx will want to pick up the package for their own inspection, if they choose to do so they will contact you directly to arrange a time.
- Air Filters
- Filter Size
- HVAC Air Filters
- Aprilaire Air Filters (SpaceGard)
- Bryant / Carrier Air Filters
- Cimatec Products
- Dynamic Filters
- GENERALAire Air Filters
- Goodman / Amana / Janitrol Air Filters
- Honeywell / Enviracaire Air Filters
- Lennox Healthy Climate Air Filters
- PremierOne Products
- Respicaire Media
- Rheem / Rudd Products
- Totaline Air Filters
- Trion Air Filters - Air Bear
- York / Coleman / Luxaire / Champion Air Filters
- Humidifier Pads
- UV Treatment